Returns & Refunds

7-day returns

If something is damaged, expired or not what you ordered, contact us within 7 days of delivery. We will replace the item or refund it. For hygiene and safety reasons, opened medicines and personal-care products cannot be returned unless they are faulty.

How to start a return

Message us on WhatsApp at 0333 866 9994 with your order number and a photo of the item. We will take it from there.